Delivery arrived damaged and refund was refused

Summary

An online order arrived with a cracked storage bin. Two support chats produced a promise of a refund, then a refusal citing a 14-day window that had not passed. I have photos of the packaging and the damaged item.

This is a public allegation submitted by a community member. It is not a court finding. Organizations can respond through the platform; outcomes are recorded on the timeline.

1. Report published

   Report published with order number and delivery photos.

   Aug 19, 2026, 11:56 p.m. · Reporter

2. Status update

   Full refund issued after the case was made public.

   Aug 26, 2026, 11:56 p.m. · Reporter

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