The record
Public reports
Every case is public, timestamped and reference-numbered. Status changes are logged on the case timeline.
LC-2026-0010Municipal servicesSample report
Building permit stuck in review for fourteen weeks
City of Ottawa · Ottawa, ON · Oct 16, 2026
OpenMedium
1 confirm same problem1 community responsesOpen case →
LC-2026-0007UtilitiesSample report
Estimated meter readings led to a $600 overcharge
Hydro One · Kingston, ON · Oct 11, 2026
OpenHigh
1 confirm same problem1 community responsesOpen case →
LC-2026-0002Municipal servicesSample report
Snow clearing on our street delayed for nine days
City of Ottawa · Ottawa, ON · Oct 5, 2026
OpenHigh
4 confirm same problem4 community responsesOpen case →
LC-2026-0001TelecommunicationsSample report
Charged for internet service I cancelled three months ago
Bell Canada · Ottawa, ON · Sep 27, 2026
Under reviewHigh
3 confirm same problem3 community responsesOpen case →
LC-2026-0004Municipal servicesSample report
Pothole on Bank Street damaged two tires
City of Ottawa · Ottawa, ON · Sep 14, 2026
Under reviewMedium
2 confirm same problem2 community responsesOpen case →
LC-2026-0003TelecommunicationsSample report
Monthly price raised mid-contract without notice
Rogers Communications · Toronto, ON · Sep 6, 2026
ResolvedMedium
0 confirm same problem3 community responsesOpen case →
LC-2026-0005Banks & financialSample report
Unauthorized withdrawal not reimbursed after six weeks
TD Bank · Mississauga, ON · Aug 30, 2026
EscalatedHigh
0 confirm same problem3 community responsesOpen case →
LC-2026-0006Retail & e-commerceSample report
Delivery arrived damaged and refund was refused
Walmart Canada · Nepean, ON · Aug 19, 2026
ResolvedLow
0 confirm same problem2 community responsesOpen case →
LC-2026-0008TransportationSample report
Flight cancelled and no refund after eight weeks
Air Canada · Ottawa, ON · Aug 13, 2026
EscalatedHigh
0 confirm same problem3 community responsesOpen case →
LC-2026-0009Government & agenciesSample report
Parcel marked delivered but never arrived
Canada Post · Orleans, ON · Aug 2, 2026
ResolvedMedium
0 confirm same problem2 community responsesOpen case →