Estimated meter readings led to a $600 overcharge

Summary

For four months my bills used estimated readings that were nearly double my normal usage. My meter is accessible and was read in person once the overcharge was noticed, but the account credit still has not appeared.

This is a public allegation submitted by a community member. It is not a court finding. Organizations can respond through the platform; outcomes are recorded on the timeline.

1. Report published

   Report published with four billing statements attached.

   Oct 11, 2026, 11:56 p.m. · Reporter

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